Your personal information (data that identifies you, or from which you are identifiable) will be collected, processed, stored and used by us, and passed to and processed by other data processors. By using our Website, you acknowledge and agree that you may be transferring your personal data outside of the country in which you have contributed it (“your country”), and that you consent to any transfer of information outside of your country. These countries may not have similar data protection laws to those that apply in your country.
At certain points you as a user may pass your personal data to us. As an example, when you register on the Website or you submit a property listing, we receive information such as name, address, telephone number, email address, your address, and possibly a method of payment. When you make an inquiry on a property listing, similar information may be sent to us and the owner or manager. We may also gather information from cookies or web beacons as indicated further down in this policy. We also collect IP addresses, mobile device identifier details, your location, click related data, navigation, the time of accessing the Website, properties you viewed, your search criteria, the duration of your visit, and other details of your activity on the Website. If you connect from our site to other websites, such as Facebook, information may be obtained that way as well. We receive information from you either by you entering your personal details, by the automatic collection of information as you use the Website, when we speak to you on the telephone, or from third parties. Third party information may include credit card information which we use to prevent and detect fraud, information from your mobile provider if you are accessing the Website over a mobile device or information from a third party.
Our primary purpose in collecting your personal data is to provide you with the services you request and those which we believe will optimize your use of our Website. By using our Website, you agree that we may use your personal data for the following purposes:
We gather statistics about Website traffic and other information which we pass onto third parties to assist us in improving the services we provide to you. We also use demographic information to tailor the Website and we share that information with third parties so that they can help us in that manner. If you are registered on our website, we will also possibly contact you about your account and your use of our services.
We may disclose your personal data to enforce ScenicRentals.com policies, or where we are allowed to do so by applicable law, such as in response to a request by a law enforcement or legal authority, or in relation to actual or proposed litigation, or to protect our property, people and other rights or interests.
If you sign up as a member on the Website, you have the option to agree to receive our Owner/Manager newsletter. Vacationers will be given the option to receive our Traveler newsletter when they submit inquiries. We may offer different newsletters from time to time intended to enhance our offering. Users may cancel their subscription to these newsletters at any time. Note there may be a small time delay for the changes in your preferences to become effective.
We occasionally use surveys to collect information about our users, owners, and/or managers. From time to time, we request users' input in order to evaluate potential features and services. You will be able to make the decision of whether to answer the survey or not. We use information gathered from surveys to improve our website.
From time to time we may run games on the Website. These games may allow for connectivity with other users or third parties. If that is the case you consent to your personal data being transferred accordingly.
Vacationers often send inquiries to managers and owners through clickable links on the listings on the Website. If you choose to send an inquiry using this method, your personal information, including your email address and other information you supply, will be viewable to the member in question so that they might reply directly to you. Your details are often carbon copied to us and we may have access to those communications. Additionally these email messages may be hosted on, be processed by or transmit through our servers. If you call the member, you may be asked to leave a return telephone number. Do not share information in the e-mail or phone call that you are not prepared to allow them and ScenicRentals.com to have, including, but not limited to, credit card and bank account information. Inquiries can be sent to the individual manager or owner you selected and to us. The resulting inquiry is available for review by the manager or owner to whom it was initially addressed and to our support department, who may share past inquiry information, including your contact details with owners or managers. We may also from time to time, use third party e-mail servers to send and track receipt of inquiry emails, and analyze the pattern of inquiry usage reported by these third party tracking systems.
We take reasonable measures to prevent unauthorized or unlawful processing of your personal. We believe the measures implemented by our website reduce our vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains your responsibility:
It is against our company policy to ask for credit card, password, or login information to be sent via email. If you receive an unsolicited email that appears to be from us that asks for this information, or to confirm your account or other personal information by clicking on a link, that email was likely sent by someone trying to unlawfully obtain your information. Do not provide the information or click on the link. Please email us if you receive an email like this.
As an owner or manager listed on our website, you can login to your account and update your information at any time. Simply follow the link to the OWNER LOGIN from the vast majority of our pages.
We will contact you from time to time for marketing purposes. Unless you have opted out, this could include contacting you by phone or email. Please remember that if you change your preferences or remove your email address from your owner/manager control panel, it may take a short time for those preferences to become effective.